Dear customer,

Thank you for visiting our Payment Platform.

You can use this platform to quickly and easily settle any outstanding payments you may have that are due to Santander Consumer Bank.

The platform offers the facility to make the payments by credit card and online banking transfert or to tell us that you have already paid, will be paying shortly or that you cannot pay.

Should you have already effected payment then it is possible that the reminder notice has been sent before the funds have been received by us, in which case please ignore any reminder letters that you may have received.

The website is presented and operated in the name of the Santander Consumer Bank and is provided and administered by Kineox Solutions S.L.

Should you request a confirmation of payment receipt and provide a telephone number or e-mail address for this purpose then you should be aware that these can be saved and used to contact you in future. Please note that e-mails are not encrypted or secure.

By actively selecting one of the payment methods mentioned above, you agree that your payment data will be passed on to the respective payment service provider.

Online banking transfer by Tink
(Further information can be found on https://tink.com/)

Credit Card payments Â Universalpay Entidad de Pago S.L.U. *).
(Further information can be found on https://www.universalpay.es/)

 

*) In case of payment with credit cards, data which is provided by you (credit card number, expiry date, cvv code) as well as your name will be transferred to Universalpay Entidad de Pago, S.L.U.. As this company is located in Spain, the following section will describe the usage of data by Universal Pay:

Universal Pay is allowed to use the data to (i) facilitate a correct execution of the contract by UniversalPay; (ii) comply with any other legal or brand standards obligations; (iii) respond to information requirements made by the State Bodies, Counties, Provinces  or other local entities; (iv) to comply with court rulings; (v) complete the credit assessment and services management, audit, regulatory compliance, management and customer service (vi) to prevent crimes; (vii) verify identities; and (viii) to recover amounts due.

Where the provision of the Services owed by UniversalPay to the Merchant under this Agreement requires that  the information, including data, may be transferred to or processed  by affiliates within EVO Group (https://www.evopayments.eu/home/), UniversalPay ensures that such information are transferred or processed under the same terms of this agreement and solely for the purpose aforementioned and that the respective affiliates comply with all the requirements of applicable data protection law and its provisions of development (including perceptive authorization if necessary) .

For the avoidance of doubt, UniversalPay agrees and acknowledges that it remains fully liable for any services performed and actions by affiliates in the EVO Group. In case that the information is transferred or processed outside the European Union, Universal Pay also ensures that the recipients of such data have implemented an adequate level of protection.